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Refund Policy

Effective Date: 1st February 2026

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At MaMiZo Designs, we strive to provide high-quality digital resources and downloadable products. Please read this Refund Policy carefully before making a purchase. By purchasing products from our website, you agree to the terms outlined below.

 

Digital Products

  • All products sold on this website are digital downloads.

  • Due to the nature of digital products, all sales are final. Once a product has been downloaded, we are unable to offer refunds.

Exceptional Circumstances

  • We may consider a refund or replacement in exceptional cases, such as:

    • The file is corrupted or defective

    • The customer purchased the wrong file due to a website error

  • Requests for exceptional refunds must be submitted within [X days] of purchase and include proof of purchase and a clear description of the issue.

Refund Process

  • If a refund is approved, it will be issued to the original payment method within [X business days].

  • We reserve the right to deny refunds if the above conditions are not met.

Exchanges and Replacements

  • In cases where a file is defective, we may offer a replacement file instead of a refund.

  • Replacement requests must be submitted within [74 days] of purchase.

Contact Information

If you experience any issues with your purchase or have questions regarding this Refund Policy, please contact us via socials in the footer of this website.

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Disclaimer: This Refund Policy is a general template and does not constitute legal advice. Consumer protection laws vary by jurisdiction, and you should consult a qualified legal professional to ensure your policy complies with applicable laws regarding digital products and refunds.

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